top of page

CUSTOMER CARE

At Radiant Rare, we are dedicated to providing exceptional customer care. We believe in making your shopping experience as smooth as possible. Whether you need assistance with finding the perfect size or styling advice, we are here to help. Our team is committed to ensuring that you feel confident and beautiful in our exclusive 100% Colombian-made clothing.

Have any questions or concerns? Feel free to reach out to us. Call us at 908-764-9293 and 973-393-3663 or send us an email at info@radiantrare.com or radiantestore21@gmail.com. We offer services in both English and Spanish. We're always ready to assist you! Both English and Spanish!

Thanks for reaching out!

RETURNS

We understand that sometimes a clothing piece may not be the perfect fit. That's why we offer a hassle-free returns process. Simply reach out to our team, and we will guide you through the steps to return your item and assist you with finding an alternative that suits you better.

FAQ

Do you provide International delivery? Yes, we offer international shipping to bring our unique Colombian designs to women worldwide. How do I return an item? Returning an item is easy. Just contact us, and we will help you initiate the return process. What is your returns policy? Our returns policy allows for easy returns within 30 days of purchase. We want you to be completely satisfied with your Radiant Rare experience. How do I track my order? Once your order is shipped, you will receive a tracking link via email to monitor the delivery status of your package. How can I contact your couriers? Our dedicated support team manages all courier communications to ensure seamless delivery. What are your delivery options? We offer standard and expedited delivery options to cater to your needs.

How do I track my order?

 

Track your order with ease through the link we'll send you via email or phone number. We'll keep you updated throughout the entire process to ensure a smooth transaction. Thank you for choosing us!

 

What are your delivery options?

Thank you for reaching out! We offer multiple delivery options for your convenience, including UPS, FedEx, and the Postal Office. You can choose the option that works best for you during the checkout process. Remember to leave a note or a message in which delivery process you prefer. Let us know if you have any questions or concerns.

.

bottom of page